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Description
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Return & Refund Policy
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Contact us
Specially designed to offer you maximum support to your neck and back whilst giving you ultimate comfort. Whether that be on the sofa or in bed.
A soft, removable & machine washable cover. This velour style material is soft to touch and will provide you with endless comfort. We all know how uncomfortable it can be to sit in the same position for a prolonged period of time. This pillow will keep you comfortable and alleviate any back or neck pain you may be use to. Ideal for when you are reading or watching television.
Key Benefits
✅ Alleviate Back & Neck Pain - Relax for longer without getting uncomfortable or suffering from that dreaded back & neck pain. This pillow offers just the right amount of support to your middle and lower back. As well as your neck. With its adjustable headrest you can position this to your liking, giving you the ultimate relaxation position.
✅ For Your Bed & Sofa - Our pillow is ideal for use in your bed or even your couch/sofa. Get lost in your favourite book without the distraction or a sore lower back. Or binge that new Netflix show for longer in pure comfort. All whilst you can keep your phone tucked away in the included side pocket.
✅ Lush Soft Velour Cover - Soft to touch and gentle on your skin. Your new backrest pillow is covered in a beautiful velour cover. That is also removable & machine washable. Allowing you to keep it looking new and smelling fresh without any hassle.
Not only will this pillow offer you comfort and support to your back, but thanks to its adjustable headrest you can support your head and your neck. Prop the top of the pillow up to turn it into a comfy headrest, or bring it down and rest the back of your neck on it. A great way to avoid neck pain.
Features
Removable velour cover. Machine washable.
Phone side pocket
Adjustable head / neck rest
Measurements
Height x Width
75cm x 45cm (30" x 18")
SHIPPING INFORMATION:
Your product will be packaged and shipped within 2 days of ordering. All products are shipped from UK warehouses to ensure fast shipping! Shipping can take from 3-5 days. Tracking info will be emailed to you as soon as it gets shipped out.
OUR GUARANTEE:
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Company name: Ventayo
Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Business Address Address: South Molton, STW1K, MayfairLondon
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Use website Inbox for Quick Response.
Please send an email to
Company name: Ventayo Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Physische Address: South Molton, STW1K, Mayfair
London