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Description
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Return & Refund Policy
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Contact us
Especially made to provide kids with the utmost comfort and the most support for their backs and necks. That applies to both the couch and the bed.
A plush, machine-washable cover that is detachable. They will experience unlimited comfort from this velour-style material, which is velvety to the touch. Your child will be encouraged to use this pillow to enhance their comfort and posture thanks to its assortment of entertaining designs. Everyone has experienced the discomfort of sitting still for an extended amount of time. This cushion is perfect for kids to use in bed while they unwind since it offers limitless comfort.
Benefits:
✅ Reduce Back and Neck Pain: Unwind for extended periods of time without experiencing discomfort or the dreaded back and neck pain. Your middle and lower back will receive precisely the correct amount of support from this pillow. in addition to your neck. You may put this in the ideal relaxing position by adjusting the headrest to your preference.
✅ For Couch & Bed - You can use our pillow on your couch or even in bed. Without interruptions or a strained lower back, lose yourself in your favourite book. Or spend more time comfortably binge-watching that new Netflix series. all the while you may tuck your phone into the side pocket that comes with it.
✅ Lush Soft Velour Cover: This cover is delicate and kind to your skin. This new backrest pillow is covered in a beautifully soft, yes bright engaging velour cover. It is also machine washable and detachable. enabling you to maintain its fresh scent and appearance without any effort.
Features:
- Detachable plush velour covering.
- Machine-washable.
- Side pocket of phone
- movable head and neck support
Specifications:
- Cover: mix of polyester and cotton.
- Composition: All cotton.
SHIPPING INFORMATION:
Your product will be packaged and shipped within 24hrs of ordering. All products come with free express and insured shipping. All products are shipped from UK warehouses to ensure fast shipping! Shipping will take 3-5 days. Tracking info will be emailed to you as soon as it gets shipped out.
OUR GUARANTEE:
We believe our products can help people's everyday lives, and we fully stand by our products. We offer a risk-free 30-day guarantee on all our products. If you don't have a great experience, we will ensure you are satisfied with your purchase. We also offer a 1-year free breakdown warranty on our products.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Company name: Ventayo
Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Business Address Address: South Molton, STW1K, MayfairLondon
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Use website Inbox for Quick Response.
Please send an email to
Company name: Ventayo Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Physische Address: South Molton, STW1K, Mayfair
London