Heated Back Massager Cushion with Vibration and Lumbar Support | Ventayo
Heated Back Massager Cushion with Vibration and Lumbar Support | Ventayo
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Shipping & Tax Policy
Shipping & Tax Policy
Ventayo Shipping & Tax Information
- Tax
All taxes are already included in the product price. No hidden fees at checkout.
2. Processing Time
Orders are carefully packed and shipped within 1–2 business days after payment is confirmed. As orders are fulffiled we will email you tracking id.
3. Estimated Delivery Time
Shipping: Once dispatched, your order will typically arrive within 2–3 business days.
Return & Refund Policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00am - 9:00pm
Please send an Email To
Business name: Ventayo
Ph No. : +34 666 88 67 31
E-mail : info@ventayo.eu
Our Registered Business Details:
Business Registration CIF: B22637011
Shipping policy
SHIPPING POLICY - VENTAYO
Thank you for choosing Ventayo.eu for your shopping! Our goal is to provide you with a convenient and efficient shopping experience. Please see our shipping policy below for more details:
Shipping Charges
We offer free shipping for all products in the USA, CANADA, AUSTRALIA, NEWZEALAND, UNITED KINGDOM and European Union.
Tax
Tax is included in the product price.
2. Delivery locations:
- We currently offer delivery services within USA, CANADA, AUSTRALIA, NEWZEALAND UNITED KINGDOM and European Union.
3. Processing time:
- Orders are usually processed and shipped within 1-2 business days after payment is confirmed.
4. Estimated delivery time:
- Standard Shipping: Estimated delivery time is 3-5 business days after order has been dispatched from our warehouse.
- Express delivery: Currently not available.
5. Order tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information. For questions about the status of your order, please contact us at info@ventayo.eu.
6. Shipping Method:
- We use reliable shipping partners to ensure safe and timely delivery of your orders.
8. Contact us:
- If you have any questions or concerns about your order or our shipping policy, please feel free to contact our customer service team at info@ventayo.eu or use Live Chat for quick response.
Thank you for shopping at Ventayo.eu! We value your business and strive to exceed your expectations with every order!
30 Days Money Back Guarantee
30 Days Money Back Guarantee
We offer a satisfaction guarantee and a prompt resolution if you are not satisfied. Please contact our team within 30 days of purchase.
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D E S C R I P T I O N
Get Relief From Desk Pain Without Scheduling Massage Sessions Every Week
Your lower back aches constantly from sitting and you're scheduling massage appointments every other week just to function. The knots between your shoulder blades won't release no matter how much you stretch, and heating pads only touch the surface pain. Get relief during lunch breaks at work, ease tension while watching TV at night, or work out muscle soreness without driving to appointments.
You strap the massager onto your chair back using the hooks and lay the pad flat so it covers from your shoulders down to your thighs. You press the power button on the remote and pick one of nine vibration patterns that pulse through different zones. You turn on the heat and pump air into the lumbar section until it fills the gap in your lower back where you need support most.
The vibration motors hit your neck, shoulders, mid back, lower back, and hip areas all at once instead of you trying to reach each spot yourself. The three heat settings warm your muscles gradually so they relax before the vibrations start working deeper. The airbag inflates to push against your spine and hold your posture straight instead of letting you slouch forward.
It gets even better, The timer stops the session automatically so you won't accidentally leave it running all night if you doze off. The remote lets you change settings mid session without getting up and losing the perfect position you found. Plus the whole unit folds flat so it fits in your car trunk for use at the office or slides under your bed at home.
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FULL BODY ZONE COVERAGE: Vibration motors target neck, shoulders, mid back, lower back, and hip areas simultaneously without manual repositioning.
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NINE VIBRATION PATTERN OPTIONS: Multiple pulse rhythms address different muscle tension types and personal preference for relief intensity.
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INFLATABLE LUMBAR AIRBAG: Pumps air to fill lower back gap and provide customized spinal support while correcting slouching posture.
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THREE STAGE HEAT SETTINGS: Gradual warming loosens tight muscles before vibration motors work deeper into tissue layers.
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CHAIR ATTACHMENT SYSTEM: Hook fasteners secure pad to office chairs, recliners, or dining chairs without permanent installation.
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AUTOMATIC TIMER SHUTOFF: Session ends automatically to prevent all-night operation if you fall asleep during use.
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REMOTE CONTROL ADJUSTMENT: Change settings during sessions without getting up and losing your optimal seated position.
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FOLDABLE STORAGE DESIGN: Collapses flat for car trunk transport to office or compact under-bed home storage.
- SHOULDERS TO THIGHS LENGTH: Extended coverage treats entire back and upper leg tension in single session.
Product Specifications
- Type: Full Back Vibration and Heat Massage Pad
- Coverage Area: Shoulders to Thighs
- Vibration Patterns: 9 Different Modes
- Heat Settings: 3 Temperature Levels
- Special Feature: Inflatable Lumbar Airbag
- Attachment: Chair Hook System
- Control Type: Remote Control Operation
- Safety Feature: Automatic Timer Shutoff
- Storage: Foldable Flat Design
What's Included
- 1 x Full Back Massage Pad
- 1 x Remote Control
- 1 x Chair Attachment Hooks
- 1 x Power Adapter
- 1 x User Manual
Frequently Asked Questions
Can I use this on any type of chair?
Yes, the hook attachment system works on office chairs, recliners, dining chairs, and most standard seating without requiring permanent mounting or modifications.
How long does a typical massage session last?
You can set your preferred duration, and the automatic timer will shut off the unit to prevent extended operation if you fall asleep or forget to turn it off manually.
Will the lumbar airbag work for someone with a curved spine?
The inflatable airbag adjusts to individual back contours by pumping more or less air until it fills your specific lower back gap and provides personalized support.
Can I adjust the heat and vibration separately?
Yes, the remote control allows independent adjustment of heat levels and vibration patterns, so you can use them together or separately based on your needs.