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Description
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Return & Refund Policy
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Contact us
The solution you've been looking for, for a pain free, comfortable nights sleep.
Key benefits
Supports the Neck During a Full Night's Sleep - Our hybrid neck support pillow, which differs from traditional memory foam pillows, will keep your neck comfortably supported all night long. The longer you lie on traditional memory foam pillows, the more they start to lose their shape. Meaning that while you sleep, you are gradually settling into an uncomfortable position without even noticing it. Consequently, you'll experience the awful neck pain that we all hate to wake up with. No matter how long you lay on your pillow for, our quick rebound cotton mesh offers complete support. In the end, this means that it is the best option for a restful night's sleep.
No More Daytime Aches and Pains - Awaken with a sense of vitality and readiness to take on the day. Without having to worry about the awful aches and pains that always interrupt your day as you try to get things done. This pillow delivers the best alignment, especially across the neck, shoulders, and body, which lessens discomfort and stiffness.
Whether you prefer to sleep on your side or your back, this mattress is suitable for you. larger than other pillows for support. This pillow's shape and construction offer the best support possible for back and side sleepers. Throughout the night, keep your neck and head firmly supported. Due to its ideal design, it will maintain your body and neck in alignment while you sleep, enabling you to wake up feeling free
HOW TO USE
Back Sleepers - Rest your head onto the concave dip towards the centre of the pillow.
Side Sleepers - Rest your head onto the pillow. The lateral raised sides will allow you to rest your shoulders or arms underneath the pillow with extra support.
Size
Height: 15cm (5.9 inches)
Depth: 45cm (17.7 inches)
Width: 74cm (29 inches)
Removable machine washable cover.
SHIPPING INFORMATION:
Your product will be packaged and shipped within 2 days of ordering. All products are shipped from UK warehouses to ensure fast shipping! Shipping can take from 3-5 days. Tracking info will be emailed to you as soon as it gets shipped out.
OUR GUARANTEE:
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Company name: Ventayo
Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Business Address Address: South Molton, STW1K, MayfairLondon
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Use website Inbox for Quick Response.
Please send an email to
Company name: Ventayo Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Physische Address: South Molton, STW1K, Mayfair
London