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Description
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Return & Refund Policy
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Contact us
Torture from hiking due to foot pain? This is the answer!
For many people who love to walk but have foot issues like plantar fasciitis, hallux valgus, or heel spurs, every step burns the soles of their feet and the pressure on the usual sore spots soon becomes intolerable.
Our recommendation is an orthopaedic outdoor and hiking boot with a high shaft to help ease your discomfort and provide additional support.
Plenty of padding, high shaft, and painless!
High-cushion anatomical footbed: reduces pain from foot disorders such Achilles tendonitis, heel spurs, and hallux valgus.
Even on hilly and steep paths, the springy sole with roll-off action relieves pressure on the joints.
Additional support from the high shaft: lowers your risk of injury and provides stable footing.
Because of its robust 3D profile, the Expedition is non-slip, making it the ideal hiking boot for all weather conditions.
Your feet are protected on all surfaces with the reinforced toe and heel cap.
Water-repellent & sturdy materials: The shoe is both flexible and sturdy thanks to the combination of leather and mesh.
Especially light design: weighing only 350 grammes, it feels comfortable and eliminates pressure on your feet.
Sturdy, excellent, and yet quite light for your feet
Many hiking boots are heavy because of their thick materials, which constricts the foot and makes it more painful. But while designing the shoes, considerable attention was paid to making an orthopaedic hiking boot that is strong, long-lasting, and exceptionally well-made, all while feeling light on the foot.
The unique exclusive technique
Years of development have gone into creating our unique technology. In order to maximise shock absorption, enhance rolling behaviour, and reduce pain, the sole provides a springy sensation. Added to that is a substance that is especially non-slip for optimal walking safety and stability.
SHIPPING INFORMATION:
Your product will be packaged and shipped within 24hrs of ordering. All products come with free express and insured shipping. All products are shipped from UK warehouses to ensure fast shipping! Shipping will take 3-5 days. Tracking info will be emailed to you as soon as it gets shipped out.
OUR GUARANTEE:
We believe our products can help people's everyday lives, and we fully stand by our products. We offer a risk-free 30-day guarantee on all our products. If you don't have a great experience, we will ensure you are satisfied with your purchase. We also offer a 1-year free breakdown warranty on our products.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Company name: Ventayo
Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Business Address Address: South Molton, STW1K, MayfairLondon
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Use website Inbox for Quick Response.
Please send an email to
Company name: Ventayo Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Physische Address: South Molton, STW1K, Mayfair
London