Memory Foam Neck Pillow with Adjustable Strap and Removable Cotton Cover, Includes Carry Bag | Ventayo
Memory Foam Neck Pillow with Adjustable Strap and Removable Cotton Cover, Includes Carry Bag | Ventayo
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Shipping & Tax Policy
Shipping & Tax Policy
Ventayo Shipping & Tax Information
- Tax
All taxes are already included in the product price. No hidden fees at checkout.
2. Processing Time
Orders are carefully packed and shipped within 1–2 business days after payment is confirmed. As orders are fulffiled we will email you tracking id.
3. Estimated Delivery Time
Shipping: Once dispatched, your order will typically arrive within 2–3 business days.
Return & Refund Policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00am - 9:00pm
Please send an Email To
Business name: Ventayo
Ph No. : +34 666 88 67 31
E-mail : info@ventayo.eu
Our Registered Business Details:
Business Registration CIF: B22637011
Shipping policy
SHIPPING POLICY - VENTAYO
Thank you for choosing Ventayo.eu for your shopping! Our goal is to provide you with a convenient and efficient shopping experience. Please see our shipping policy below for more details:
Shipping Charges
We offer free shipping for all products in the USA, CANADA, AUSTRALIA, NEWZEALAND, UNITED KINGDOM and European Union.
Tax
Tax is included in the product price.
2. Delivery locations:
- We currently offer delivery services within USA, CANADA, AUSTRALIA, NEWZEALAND UNITED KINGDOM and European Union.
3. Processing time:
- Orders are usually processed and shipped within 1-2 business days after payment is confirmed.
4. Estimated delivery time:
- Standard Shipping: Estimated delivery time is 3-5 business days after order has been dispatched from our warehouse.
- Express delivery: Currently not available.
5. Order tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information. For questions about the status of your order, please contact us at info@ventayo.eu.
6. Shipping Method:
- We use reliable shipping partners to ensure safe and timely delivery of your orders.
8. Contact us:
- If you have any questions or concerns about your order or our shipping policy, please feel free to contact our customer service team at info@ventayo.eu or use Live Chat for quick response.
Thank you for shopping at Ventayo.eu! We value your business and strive to exceed your expectations with every order!
30 Days Money Back Guarantee
30 Days Money Back Guarantee
We offer a satisfaction guarantee and a prompt resolution if you are not satisfied. Please contact our team within 30 days of purchase.
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D E S C R I P T I O N
Rest Your Head Better on Long Trips with This Travel Neck Pillow
You settle into your seat for a six hour flight and tilt your head back to sleep. Your neck bends at a weird angle and you wake up every twenty minutes with a stiff shoulder. This pillow wraps around your neck on planes, trains, or road trips and keeps your head steady while you rest.
The pillow forms an O shape that fits around both sides of your neck. Memory foam inside molds to your head shape when you lean against it. A hook and loop strap on the front lets you adjust how tight it sits and keeps it from sliding down during your trip.
The foam core holds its shape after you use it and bounces back when you take it off. It curves along the back of your skull and supports your cervical spine while you sleep sitting up. The pillow measures wide enough to rest against without pressing into your shoulders or chin.
The outer cover uses cotton fabric that stays cool when you lean your face against it for hours. A removable sleeve slips over the foam so you can wash it between trips. The pillow rolls up into a small bundle and fits inside the included carry bag with a strap closure.
- MEMORY FOAM CORE: Molds to your head and neck shape then returns to original form after each use for consistent support.
- O SHAPED WRAP DESIGN: Fits around both sides of your neck and follows the natural curve of your skull during rest.
- ADJUSTABLE STRAP CLOSURE: Hook and loop fastener on the front lets you tighten or loosen the fit around your neck.
- COTTON OUTER COVER: Breathable fabric layer stays cool against your skin and wicks away moisture on long journeys.
- REMOVABLE WASHABLE SLEEVE: Extra cover slips off the foam core for easy cleaning and protects the pillow between trips.
- COMPACT ROLL UP STORAGE: Folds into a small bundle and fits inside the waterproof carry bag for easy packing and transport.
- CERVICAL SPINE SUPPORT: Ergonomic shape aligns your neck and prevents your head from dropping forward while you sleep sitting upright.
- ALL SEASON USE: Works in hot or cold weather and maintains support through repeated trips without losing shape or firmness.
TRAVEL NECK PILLOW SPECS
- Material: Cotton Cover
- Filling: Memory Foam
- Shape: O Shaped
- Closure: Hook And Loop
- Extras: Removable Sleeve
- Storage: Rolls Up
- Use: All Seasons
PACKAGE INCLUDES:
- 1 x Travel Neck Pillow
- 1 x Waterproof Carry Bag