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Description
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Return & Refund Policy
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Contact us
This GPS tracking color works via a SIM card on the 2G GSM network. This allows you to locate your dog in just 10 seconds using a tracking app or website software.
So if you lose sight of her, it's a quick checkout to catch up with her. This GPS tracker also includes a historical route view so you can see where your pet has been in the last 6 months.
Geo-fence
Create and limit pet movement zones and set up virtual fences. If you are not the type that cages or holds your pet, this will give your cat or dog their freedom within your limits.
This GPS tracker can be used to generate a geo-fence that sends an SMS when a pet moves out of this virtual barrier. So if your dog is roaming outside the neighborhood, you'll soon notice it.
LONG AUTO BATTERY AND ALARMS
This device does not need to be recharged. This pet color tracker has a built-in 3.7V 500mAh lithium-ion battery that can operate for up to 200 hours. The low battery alarm tells you when to plug in and charge when it reaches 10%. In addition, this color has shake and Overspeed alarms. If your pet is moving or shaking beyond the set speed, you will be notified within minutes.
Waterproof and Durable
Pet GPS Tracker is IP66 waterproof. You cannot always control the movement of your pet. Sometimes they just go out to wet or dirty places without you noticing it. Therefore, it is important to have such a waterproof tracker. Overall, this tracking collar is made of a sturdy and lightweight material that does not interfere with the activities of dogs and cats.
Easy to Use
This locator is designed for quick installation on your smartphone. An instruction manual is included, so there is a quick installation guide. Compatible with IOS and Android, all you have to do is insert your SIM card and download the TKstar app from the Apple Store and Google Playstore. You can also use the free web tracking software available from the app's website.
CHARACTERISTICS:
- Dimensions: 62 mm x 30 mm x 18 mm
- Weight: 33g
- Network: GSM / GPRS
- GPS sensitivity / accuracy : -159dBm / 5 m
- Charge input: DC 5V-1.0A
- Power : Rechargeable Li-ion battery
- Storage temperature: -40 ° c to + 85 ° c
- Operating System : IOS and ANDROID
INCLUDED:
1 x Pet GPS Tracker
1 x Charging Cable
1 x Pet Collar
1 x Screwdriver
1 x User Manual
SHIPPING INFORMATION:
Your product will be packaged and shipped within 2 days of ordering. All products are shipped from UK warehouses to ensure fast shipping! Shipping can take up to 9 days. Tracking info will be emailed to you as soon as it gets shipped out.
OUR GUARANTEE:
We believe our products can help people's everyday lives, and we fully stand by our products. We offer a risk-free 30-day guarantee on all our products. If you don't have a great experience, we will ensure you are satisfied with your purchase. We also offer a 1-year free breakdown warranty on our products.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Company name: Ventayo
Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Business Address Address: South Molton, STW1K, MayfairLondon
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Use website Inbox for Quick Response.
Please send an email to
Company name: Ventayo Telephone: +44 666 88 67 31
E-mail: info@ventayo.eu
Physische Address: South Molton, STW1K, Mayfair
London