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Description
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Return & Refund Policy
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Contact us
Getting started with starry sky observation techniques can be an overwhelming experience made possible by our professional astronomical telescopes. Balance affordability and performance.
With this portable telescope and tripod, you can observe nature during the day and stars at night. Perfect for hiking trips to distant mountain peaks or weekend camping trips, no major tools need to be set up.
Features
Best Telescope for Kids and Beginners This telescope meets all the needs of beginners, your child's astronomical journey begins here! Whether observing stars and satellites at night or observing planets, this telescope is a great helper for children and astronomy beginners.
Large aperture 70mm aperture and 300mm focal length ensure bright and clear images.
Easy to assemble and disassemble Provides a complete collection of documents and guides on film mounting. Whether you are a beginner, a child, or a beginner, you can easily assemble a telescope without tools.
How to assemble the telescope?
(1) Gently pull the aluminum tripod legs apart as far as they will go until the center leg braces sit flat in a horizontal position.
(2) The telescope tube has a mounting tab on its underside, Place this tab into the slot on top of the tripod.
(3) Tighten the knurled knob on the tripod head to hold the tube tightly to ht tripod.
(4) Screw the aiming control arm into the threaded socket at the rear of the mount
(5) Insert the diagonal mirror into the end of the telescope tube
(6) Insert the 20mm eyepiece(20mm is marked on the eyepiece) into the diagonal mirror
(7) Remove the dust cap from the large end of the telescope
(8) Your F30070M is now ready for use.
Package Content
1x Aluminum Alloy Tripod
1x Telescope Tube
1x Finder Scope
1x Zenith Mirror
2x Eyepieces(10mm,25mm)
1x Barlow Lens(3X)
1x Phone Attachment
1x Accessory Tray
SHIPPING INFORMATION
Your product will be packaged and shipped within 2 days of ordering. All products are shipped from USA warehouses to ensure fast shipping! Shipping can take up to 10 days. If located outside the USA, please allow an additional 5 days. Tracking info will be emailed to you as soon as it gets shipped out.
OUR GUARANTEE
We believe our products can help people's everyday lives, and we fully stand by our products. We offer a risk-free 30-day guarantee on all our products. If you don't have a great experience, we will ensure you are satisfied with your purchase.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ventayo.eu. Please note that returns will need to be sent to the following address that will be provided
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ventayo.eu.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ventayo.eu.
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Company name: Ventayo
Telephone: +34 666 88 67 31
E-mail: info@ventayo.eu
Business Address Address: South Molton, STW1K, MayfairLondon
Shipping policy
SHIPPING POLICY - VENTAYO
Thank you for choosing Ventayo.eu for your shopping! Our goal is to provide you with a convenient and efficient shopping experience. Please see our shipping policy below for more details:
Shipping Charges
We offer free shipping for all products in the USA, CANADA, AUSTRALIA, NEWZEALAND, UNITED KINGDOM and European Union.
Tax
Tax is included in the product price.
2. Delivery locations:
- We currently offer delivery services within USA, CANADA, AUSTRALIA, NEWZEALAND UNITED KINGDOM and European Union.
3. Processing time:
- Orders are usually processed and shipped within 1-2 business days after payment is confirmed.
4. Estimated delivery time:
- Standard Shipping: Estimated delivery time is 3-5 business days after order has been dispatched from our warehouse.
- Express delivery: Currently not available.
5. Order tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information. For questions about the status of your order, please contact us at info@ventayo.eu.
6. Shipping Method:
- We use reliable shipping partners to ensure safe and timely delivery of your orders.
8. Contact us:
- If you have any questions or concerns about your order or our shipping policy, please feel free to contact our customer service team at info@ventayo.eu or use Live Chat for quick response.
Thank you for shopping at Ventayo.eu! We value your business and strive to exceed your expectations with every order!
Need Help?
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Please send an email to
Business name: Ventayo
Spain Business Address:
carrer Creu de coberta 77, 08014
Barcelona
Phone no. 634742049
Telephone: +34 666 88 67 31
E-mail: info@ventayo.eu
UK Business Address Address: South Molton, STW1K, Mayfair, London